Last updated: June 3, 2026
UptimeWiz ("we", "us", "our") provides website and API uptime monitoring services. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use the Service at uptimewiz.com. For the purposes of the GDPR, UptimeWiz acts as the data controller for personal data processed under this policy.
Contact: privacy@uptimewiz.com
| Category | What | Why |
|---|---|---|
| Account data | Email address, hashed password | Authentication, account management |
| Monitor config | URLs, ports, names, alert settings | Performing checks, sending alerts |
| Check results | Status codes, response times, timestamps | Uptime history, analytics |
| Technical data | IP address, browser/device type, pages visited | Security, fraud prevention, debugging |
| Usage data | API calls, feature interactions | Service improvement, abuse prevention |
| Payment data | Processed via payment provider — we see only last 4 digits and billing country | Billing |
We do not collect sensitive personal data (such as racial or ethnic origin, health data, or financial account numbers). We do not purchase or receive data about you from third parties.
We do not use your data for advertising, profiling, or automated decision-making that produces legal or similarly significant effects.
If you are located in the European Economic Area (EEA) or UK, we process your personal data under the following legal bases:
| Processing activity | Legal basis (GDPR Art. 6) |
|---|---|
| Account creation and authentication | Performance of contract (Art. 6(1)(b)) |
| Performing monitoring checks | Performance of contract (Art. 6(1)(b)) |
| Sending downtime alerts | Performance of contract (Art. 6(1)(b)) |
| Payment processing | Performance of contract (Art. 6(1)(b)) |
| Fraud detection and security | Legitimate interests (Art. 6(1)(f)) |
| Service improvement (aggregated/anonymised) | Legitimate interests (Art. 6(1)(f)) |
| Compliance with legal obligations | Legal obligation (Art. 6(1)(c)) |
We use the following third-party providers:
Each provider is contractually bound to process your data only as instructed and to maintain appropriate security standards. We do not permit providers to use your data for their own purposes.
Your data is processed in the United States and the EU (Ireland). If you are located in the EEA or UK, transfers to the United States are made under Standard Contractual Clauses (SCCs) as required by GDPR, providing equivalent protection to data processed within the EEA. You may request a copy of the applicable transfer safeguards by contacting privacy@uptimewiz.com.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR Article 33. If the breach is likely to result in a high risk to you personally, we will also notify you directly without undue delay at the email address on your account, describing the nature of the breach, the data affected, and the steps we are taking to address it.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at privacy@uptimewiz.com. We will respond within 30 days. We may need to verify your identity before processing your request. We will not charge a fee unless the request is manifestly unfounded or excessive.
If you are located in the EEA or UK and believe we are processing your personal data unlawfully, you have the right to lodge a complaint with your local data protection supervisory authority. In the EU, you may contact the supervisory authority of your country of residence or the lead supervisory authority. In the UK, the relevant authority is the Information Commissioner's Office (ICO) at ico.org.uk. We ask that you contact us first so we can attempt to resolve your concern.
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:
To exercise CCPA rights, contact us at privacy@uptimewiz.com.
The Service is not directed at children under 13 (or under 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, contact us immediately at privacy@uptimewiz.com and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes via email at the address on your account and update the "Last updated" date above. Where required by law (e.g. changes to the legal basis for processing), we will seek your consent. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.
For privacy-related questions or to exercise your rights:
privacy@uptimewiz.com
General contact: contact page